Hello,may I speek to MrLee
答:
1、Speaking(我就是这是最常见的,没有不礼貌的意味)
2、Yes(我就是这也是很常见的,也没有不礼貌的意味)
3、Who's on the line (你是哪位也没有不礼貌的意味)
4、May I know who's on the line (同上,委婉、礼貌一些)
5、Wrong number(打错了)
6、No such person(没有这个人--打错了)
7、You are (你是哪位are要拉长发言,也没有不礼貌的意味)
8、He is on line(他正在接电话)
9、He is busy now,leave massage(他正在忙,要留话吗)
10、The line is engaged(电话占线表示接线生接不进去)
11、What's regarding (什么事情)
12、Hold on(等一下)
13、Just a moment (等一下)
14、Just a minute (等一下)
15、Can you call back later (过一会再打进来,好吗)
16、I am his secretary,you can talk to me(我是他的秘书,你可以跟我说)
17、He's is not around(他不在)
18、He's is not here(他不在)
19、He went out(他出去了)
20、He's gone home(他回家了)
21、He is on the way(他在路上)
22、He is out of nation(他出国了)
23、He is meeting(他在开会)
24、Where are you calling from (你从哪儿打来)
25、Your name please (你是哪位)
26、Can you leave your phone number,let him call you back
(你可以留下电话号码,让他打回给你吗)
对话形式太多太多了,6,1
1 :Hold on, please
2 ;Sorry, but she's out
3; A:Could you give her a message, please
B:Yes, of course
4;A:Would you ask her to call Larry Ruskin at 836-2550
B:Certainly
5;Hello Can I speak to Xiao ming please,2,
一、接打电话问候
1 打电话人接通电话后可说:Hello ! 接着说:This is sbspeaking/Could(May)I speak to sb/Is sbin 接电话人可说:Hello!Good morning/afternoon/ evening紧接着 将自己的电话号码或姓名告诉对方。如:
(This is ) 3531968/This is Jim speaking
2 问对方是谁, 应说:Who's that speaking(calling)/May I have y our name /Is that sb (speaking)?
3代人接电话,最好说:What name shall I give/Who shall Isay is calling 若要离开去叫人, 须跟对方说:Hold the line,pleaseI'll get him/her to phone(别挂断,我就去找他(她)听电话。 )或Hold on for a moment(请等一会儿。)反之, 若电话要找的人在身边,代接电话的人可说:It's for you或For you (你的电话。)
4 如果打电话要找的人不在, 代接电话的人可说:Sorry,he/she isn't in或I'm afraid he/she is o ut(他/她不在。)如果问对方是否要留话,说:May I take a message for you /Can Itake a messag e/Would you like to leave a
message
打电话者若要拜托接电话人转告要找的人某事时, 可问:Couldyou take a message for me/Please tell him (her)that(sth)……/Tell him(her)I called/Will you please tell him (her)to call me back later
5若对方打错电话,接电话者可说:Sorry,you've dialed the wrong number 打电话人发现拔错号码, 应说:Sorry,I've dialed the wrong number
6若电话的线路忙或有问题,可说:The line is busy (占线。)The line is dead(断线。)
二、电话对答
情况 (一) 打电话的人找的是你自己
对方:Is David there David 在吗
你可以回答:Speaking 我就是。
This is he 我就是。 (注: 女的用 "This is she")
You're speaking/talking to him 你正在跟他说话。
(注: 女的用 "You're speaking/talking to her")
This is David 我就是 David。
That's me 我就是。
情况 (二) 打电话的人要找的人不在
对方:May I speak to Mr Liu 请问 Gates 先生在吗
你可以回答: He's not here right now 他现在不在这里。
He's out 他出去了。
He's in a meeting right now 他现在正在开会。
You've just missed him 你刚好错过他了。
He's just stepped out 他刚好出去了。
情况 (三) 打电话的人要找的人不在, 问对方是否要留言
对方:Can I talk to David 我可以跟David讲话吗
你可以回答:
He's out on his lunch break right now Would you like to leave a message 他出去吃午饭了, 你要留言吗
He's not available right now Can I take a message 他不在, 我可以帮你传话吗
情况 (四) 打电话的人问他要找的人何时回来
对方:Do you know when he will be back 你知道他什么时候会回来吗
你可以回答:
I'm sorry I don't know 抱歉, 我不知道。
I have no idea 我不知道。
He should be back in 20 minutes 他应该二十分钟内会回来。
情况 (五) 打电话的人问他要找的人在哪里
对方:Do you have any idea where he is 你知道他在哪里吗
你可以回答:
Sorry I don't know 抱歉, 我不知道。
He's at work right now Do you want his phone number 他现在在上班。你要不要他的电话号码
情况 (六) 打电话的人要找的人不在, 愿意接受对方的留言
对方:Can I leave a message 我可以留个话吗?
你可以回答:
Yes Go ahead, please 可以, 请继续。
Of course Hold on for just a second so I can grab a pen and paper 当然, 稍等一下让我拿个纸笔。
情况 (七) 接受对方留言时听不清楚, 希望对方重复
对方:When he comes back, can you have him call me at (206) 5551212 他回来后, 能不能让他打 (206) 5551212 这个号码给我
你可以回答:
Can you repeat again, please 能不能请你再重复一次
(Say) Again, please 再说一次好吗
Pardon 抱歉。(请再说一次)
情况 (八) 对方希望留话, 怕听错了, 不想接受对方的留言
对方:May I leave a message 我能否留个话
你可以回答:
You know what My English is not that great, and I don't want to miss anything Would you mind calling back later I'm sorry 你知道吗 我的英文不是非常好, 我不想听错话。你介意稍后再打来吗 我很抱歉。
1、 (接电话方)拿起电话
Hello! This is Watson speaking
(喂这里是华生)
2、 (拨电话方)说明目的
Hello, this is Robert calling for Steve
(喂,我是Robert,我找Tom)
3、 (接电话方)询问身份
May I ask what company you are calling from, please
(请问一下你是哪个公司的)
4、 (拨电话方)自报家门
This is Robert calling from WSE Company
(我是WSE公司的Robert)
5、 (接电话方)询问分机
Do you know what extension he's on
(你知道他的分机号码吗)
6、 (拨电话方)查询分机
I don’t know, could you please help me to check the telephone directory
(我不知道,你能帮我查一下电话簿吗)
7、 (接电话方)电话转接
Please hold and I’ll put you through
(请不要挂机,我帮你转过去)
8、 (接电话方)对方正忙
Steve is on another line at the moment Would you like to hold
(Steve电话占线,你要等他吗)
9、 (拨电话方)电话留言
May I leave a message for him
(我能给他留个言吗)
10、(接电话方)通话结束
Thanks for calling I’ll speak to him later Good bye
(感谢来电,我稍后会告知他,再见)
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